Effective Date: July 26, 2026
1. Introduction
Welcome to ROYAL GROUP AFRICA SARLU (“ROYAL GROUP AFRICA”, “we”, “our”, or “us”).
ROYAL GROUP AFRICA SARLU is a company duly incorporated and registered in the Democratic Republic of the Congo under the following legal information:
- RCCM: CD/LSH/RCCM/26-B-01227
- Tax Identification Number (NIF): A2624441W
- National Identification Number (IdNat): 05-F4200-N00001E
We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, transparently, and securely. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Company or organization
- Job title
- Country or location
- Information submitted through contact forms
- Business inquiries and project details
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral source
- Website usage statistics
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
3. How We Use Your Information
We may use your personal information to:
- Respond to your inquiries
- Deliver our services
- Prepare proposals and quotations
- Manage business relationships
- Improve our website and services
- Communicate company news and updates
- Process partnership and investment opportunities
- Recruit employees and consultants
- Protect the security of our systems
- Comply with applicable legal and regulatory obligations
4. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
- Protection of our legal rights and interests
5. Sharing of Information
ROYAL GROUP AFRICA does not sell or rent your personal information.
We may share your information only when necessary with:
- Professional service providers
- Technology and cloud service providers
- Financial institutions
- Legal and regulatory authorities
- Business partners involved in project delivery
- Consultants and subcontractors working under confidentiality obligations
6. International Data Transfers
Where necessary, your information may be processed or stored outside the Democratic Republic of the Congo by trusted partners or service providers like domain hosting partners. We take reasonable steps to ensure your information remains protected in accordance with applicable privacy standards.
7. Data Security
We implement appropriate administrative, technical, and organizational security measures designed to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.
Although we continuously improve our security practices, no system can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain legitimate business records
When information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Restrict the processing of your information
- Withdraw consent where consent is the legal basis for processing
- Request a copy of your personal data
Requests may be submitted using the contact information provided on our website.
10. Cookies
Cookies help us improve website performance and provide a better browsing experience.
We use cookies to:
- Remember your preferences
- Analyze website performance
- Improve website functionality
- Understand visitor behavior
You may disable cookies through your browser settings, although some website features may no longer function properly.
11. Third-Party Websites
Our website may contain links to external websites operated by third parties.
ROYAL GROUP AFRICA is not responsible for the content, security, or privacy practices of those websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
12. Children’s Privacy
Our website and services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children under the age of 13.
13. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal obligations, or technological developments.
Any updates will be published on this page together with the revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us using the contact details available on our website:
Our Commitment
At ROYAL GROUP AFRICA SARLU, protecting your privacy is an essential part of our commitment to integrity, transparency, and responsible business practices. We are dedicated to safeguarding your information while building trusted relationships with our clients, partners, investors, and communities across Africa.
